Privacy Statement
myNEO ("we", "our", "us") recognizes the importance of protecting your data and is committed to protecting your privacy. This Privacy Statement explains how we collect, use, share, and safeguard your personal data when you interact with our website and services. By using our website, you consent to the practices described in this statement.
1 – Data We Collect
We may collect the following types of data when you visit our website or use our services:
- Personal Data — This may include your name, email address, phone number, postal address, and other data you provide to us when you use our website or services.
- Non-Personal Data — We may collect data such as your IP address, browser type, operating system, and device data. This data does not directly identify you but helps us understand how our website is used.
- Cookies — With your consent, we use cookies and similar technologies to collect data about your browsing activities. This includes Google Analytics (website usage statistics), Apollo.io (business visitor insights), and PostHog (product analytics, page interaction tracking, and session replay with form inputs masked). You can accept or reject these cookies via the cookie banner. If you accept, your choice is remembered on future visits. If you reject, we will ask again on your next visit. You can change an earlier acceptance at any time via the Cookie settings link in the footer. You can also manage cookies through your web browser settings.
2 – How We Use Your Data
We may use your data for various purposes, including:
- To analyze website usage and improve our content and services.
- To respond to your inquiries and requests.
- To send you relevant updates and marketing communications.
- To personalize your experience on our website.
- To provide and improve our services.
3 – Legal Ground for Data Processing and Sharing
We may process your data and share it with third parties in the following situations:
- In connection with a business transfer or commercial transaction.
- To protect our rights and interests.
- To comply with legal obligations.
- With your consent.
4 – Data Security
We put in place physical, technical, and administrative safeguards to protect your data from unauthorized access or disclosure. However, please be aware that no data transmission over the internet can ever be entirely secure.
5 – Your Choices
You have options to control the data we collect and how we use it:
- You can set your browser to block cookies or alert you when cookies are being used.
- You can opt out of marketing communications by following the unsubscribe instructions.
- You can update or correct your personal data by contacting us.
6 – Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
7 – Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the updated version on our website indicating the effective date. It is your responsibility to review the Privacy Statement regularly.
8 – Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at dpo@myneotx.com.